How we work

Responsibilities and decision points are made clear from the first enquiry through final handover.

Initial brief

We collect the cargo, HS code if known, weight, dimensions, packing, origin, destination, value, Incoterm and target timing.

We check cargo eligibility, permits, route restrictions, border conditions and service availability.

We state the scope, proposed route, assumptions, required documents, estimated cost and timing window in writing.

Work begins after responsibilities, payment, insurance, Incoterms and change or cancellation terms are agreed.

Bookings, documents, transport and formalities are tracked at key milestones, with exceptions reported promptly.

After handover, final documents and the account are provided and any open item is identified.